Residential sales in Medway are handled through our Rochester branch, whereas residential sales in Canterbury are handled through Charles Bainbridge — our boutique sister brand specialising in sales and lettings, known for its personal approach and detailed local knowledge. Whether you’re upsizing, downsizing or moving on, we’ll guide you through every step.
We carry out a detailed comparative market analysis to give you a valuation grounded in evidence — recent sold prices, current competition and market conditions in your specific postcode. We won’t inflate it to win your instruction. An overpriced property sits on the market, gathers days-on-market stigma and eventually sells for less than it would have if correctly priced from day one.
Small things make a big difference. A pre-sale tidy, a fresh coat of paint where needed and well-managed presentation can add tangible value to your sale price. We’ll give you specific, practical advice on what to prioritise — and we won’t recommend expensive works that won’t return their cost.
Your property is photographed professionally, with detailed floor plans and compelling copy. It’s listed on OnTheMarket, Rightmove, Zoopla and our own website, with targeted email marketing to our database of registered buyers. We also use social media to extend reach, particularly for properties with distinctive character or unusual specification.
We conduct all viewings ourselves. Our team knows each property and each vendor’s circumstances, and we’re trained to help buyers see potential without overselling. Feedback is gathered after every viewing and reported back to you honestly.
We present every offer and advise you properly on each one — not just the headline figure, but the buyer’s position, their chain, their financial status and their timeline. The best offer isn’t always the highest. We help you choose wisely.
Once a sale is agreed, the hard work often begins. We monitor progress through conveyancing, liaise with solicitors and other agents in the chain and flag any issues before they become problems. Sale progression is where good agents earn their fee — and where many fall short.
We’ll be with you through to the finish line — coordinating exchange, confirming completion details and making sure the handover of keys happens smoothly and on time.
With quality advice from day one, we will carry out a free, no obligation valuation of your property.
We will provide supporting evidence of similar homes sold in your area.
We will discuss your requirements and find a package to suit your needs.
Please bare in mind that we will be working together for the duration of your sale and it is important to chose someone you feel comfortable with and can openly discuss any concerns or worries you may have throughout this period.
When selling a property, first impressions are incredibly important. That’s why we use professional photo and video equipment. We will prepare a detailed floor plan to make your property stand out from the rest.
De-cluttering your property will show it in the best light. Consider how the property is looking and if there are any maintenance jobs needed. Is the property looking clean and fresh with a well maintained garden?
We will accompany all viewings. Buyers often prefer to view properties with the agent to allow them to look round without feeling like they are intruding.
After each viewing we will give you honest and constructive feedback. This also helps us to adapt our strategy to give you the best chance of achieving a sale.
We are your agents, so we will look after and handle all offers. We will advise and negotiate on any offers and communicate with you throughout the process.
Once you have accepted an offer, we will then produce a memorandum of sale for you, your buyer and the respective solicitors.
We work alongside all solicitors, mortgage advisors and surveyors to ensure that the sale of a property is held together and progresses in a timely manner. We will keep you up to date throughout.
Exchange of contracts occurs when all the enquiries from the draft contracts and the local searches have been agreed. If the buyer needs a mortgage, it’s when the mortgage offer is received in writing and the buyer is ready to exchange contracts with the seller.
The contract is signed by the seller and the buyer, a deposit is given to the solicitor and a mutually agreed completion date is set!
Once you have exchanged, on the day of the agreed completion, the remainder of the purchase monies are transferred to the seller’s solicitors.
Once the seller’s solicitors confirm they have received the funds then keys can be released to the new owner!
At RedDoor Homes, we know that every property journey is different. Whether you're buying, selling, letting, renting or looking for expert property management, our experienced team is here to provide honest advice and personal service every step of the way. Get in touch today – we'd love to help you take your next step.